21 day replacement/refund guarantee
AskMeBazaar.in 21 days "no questions asked" replacement guarantee for all products sold on the website in case of damages or defects. This policy is not valid for "change of mind" or "refunds". AskMeBazaar.in will replace the defective product with a brand new product at no extra cost. AskMeBazaar.in will try its best to replace the specific product ordered. However, the company reserves the right to offer an alternate product (of same value or higher) in case the product is out of stock/ production. Normal wear and tear as well damage due to negligence is not covered under this policy. In case of products covered under warranty, the customer is advised to contact the local service center of the brand for service.
For all eligible products, customers are advised to contact customer service within 21 days from the time of dispatch. Any reasonable cost of shipping (to-and-fro) in case of a replacement will be borne by AskMeBazaar.in only if there is service deficiency on our part (i.e. incorrect goods shipped or damage during transit etc.,).
In all other cases, the customer will bear the shipping charges.
Process for Product Replacement
Please write to email@example.com with your order details to register your case. Once you receive a confirmation, please ship (do not remember to include all the items that you received originally) the product to the following address:
Customer care –
Once we receive the product, we will ship a replacement to your original address.
Exceptions to our Return and replacement policy
The following shall not be eligible either for return or replacement:
· Misused products
· Tampered products